Shipping & Returns


2024 VIP Member Swag Boxes

Your VIP Stash Box includes your NCF VIP Member t-shirt and a variety of smoking accessories and supplies from our partners and sponsors. This year, all stash boxes will be available for pick-up at the festival in the VIP Lounge on both Friday and Saturday from festival opening through the VIP After-Dark parties. If you have any questions, please contact

NCF Merch orders will arrive to you within 14 days of your purchase. Please make sure that you provide accurate shipping and contact information. There will be no refunds or replacements for items shipped to an address provided by a customer that is not accurate. We will send you a tracking number along with the date your merch order ships. If you have any questions, please contact


No Refunds for VIP Memberships & VIP CannaCabanas

We cannot offer refunds on VIP Membership or VIP CannaCabana purchases. VIP Memberships are non-refundable and non-transferable.

No Refunds on NCF Merch. All items are final sale.

Please Note: This NCF site is the only verified online platform for purchasing VIP Memberships and CannaCabanas. Purchases or exchanges made through other platforms or individuals online are not valid. Please contact with any questions.